Privacy Policy
Our Privacy Commitment
Sorbet Fashion Group Pty Ltd ABN 22 167 121 057, also trading as Rodney Clark, RC & Co, Sorbet and Sizzle (referred to in this document as “Rodney Clark”, “we”, “our” and “us”).
Under the Australian Privacy Act, 1988, we are committed to protecting your privacy by safely handling and managing any personal information we collect. By using our website or subscribing to our mailing list (in-store or online), accessing social media platforms, entering competitions and the like, you consent for us to collect and use your personal information in accordance with this Privacy Policy. We are also required to make available to you the ability to check that information we have stored about you and the ability to update or remove it as requested by you.
What Information Do We Collect?
We may collect personal information or details that enables us to identify you, such as your name, address, phone number(s), date of birth, gender, occupation and email address. We also collect transaction details relating to your purchase from us and any preferences you select as well as other personal information you disclose to us in communications.
Why We Collect The Information?
The collection of customer information allows us to meet our obligations to our customers and to continue to evolve as a business. Generally, we collect personal information about customers so we can offer direct services in the form of style updates, seasonal trends, upcoming events, competitions and to supply you with a range of products which enables us to conduct business.
In the occasion that information is withheld, you may not be able to take advantage of the benefits available to our members. This may also cause delays and prevent us from being able to fulfil or satisfy your request, enquiry or purchase.
Where We Collect Personal Information
- Signing up to our mailing list in any of our stores
- Subscribing to our online mailing list
- Joining the Rodney Clark Rewards Programme
- Processing a lay-by or Afterpay purchase
- Registering or purchasing from our online store
- Purchasing from any of our stores
- Entering promotional competitions
- Applying for a job with Rodney Clark
Under these circumstances customers provide us with personal information such as their name, address, phone number, email details, some personal details, credit card details. Any information collected by Rodney Clark will be safely and securely stored.
We value our customers and share your information only with third parties and service providers directly related with our service activities such as freight providers, email providers or trading partners.
Promotional Communications
At Rodney Clark we want to communicate with you only if you want to hear from us. by creating an account, you accept that you are signing up to our email newsletter and would like to receive emails about our products, services, events, sales and messaging from Rodney Clark.
If you prefer not to receive promotional information from us or if you do not want us to use your information to enhance your shopping experience, please let us know by clicking on the unsubscribe link at the bottom of any of our email communications.
Personal Information Access
You may review, change or delete personal information related to your use of our online site. To access your information, simply click "update my details" once you have logged in to the website. If you would like to know, access or update any other information we hold about you please contact us at info@rodneyclark.com
Cookies
We use cookies to improve your experience on our website. Cookies allows us to gather information such as traffic to the site, managing traffic flow and recognising returning customers and how we can provide the best possible service. If you do not wish to use cookies please adjust your browser settings.
By using our service, you agree to our Privacy Policy and consent to the collection of information when providing our services to you.
Copyright
Unless otherwise indicated, copyright in the information on this web site is owned by Sorbet Fashion Group Pty Ltd ABN 22 167 121 057. All rights reserved. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Commonwealth Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Sorbet Fashion Group Pty Ltd ABN 22 167 121 057.